首頁 / 退貨及退款政策
如果產品缺貨,我們將通過WhatsApp通知您。我們保留權利提供相同價格的其他產品供您選擇,或在14個工作日內安排退還缺貨產品的款項(以當天購買的缺貨產品金額為準)。 所有已訂購的產品均不接受退換,請多包容小的運輸瑕疵。所有書籍的盒子或外包裝若有損壞,將不提供售後服務,請慎重下單! 客戶需確保所填寫地址的準確性,如有錯誤,本店不承擔責任。 一般情況下,訂單會在10個工作日內送達,預售圖書除外。周末的訂單將順延至下一個工作日處理,急單請慎拍,謝謝。 本店通常會在發貨後提供運單號碼,整理過程需要時間,力求在7天內提供單號。急單恕不接單或回覆,謝謝。 Read Read Tree 有權隨時修改退貨及退款政策的條款,無需提前通知您,並保留拒絕更換貨品的權利。如有任何爭議,Read Read Tree 保留最終決定權。 If a product is out of stock, we will notify you via WhatsApp. We reserve the right to offer other products at the same price for you to choose from, or to arrange a refund for the out-of-stock product within 14 business days (based on the price of the out-of-stock product on the day of purchase). All ordered products are non-returnable and non-exchangeable. Please be tolerant of minor shipping imperfections. We will not offer after-sales service for damaged boxes or packaging of books, so please think and order carefully! Customers must ensure the accuracy of the address provided; we will not be responsible for any fault. Generally, orders will be delivered within 10 business days, excluding pre-sale books. Orders placed on weekends will be processed the next business day, so please think carefully if any urgent order! Our store usually provides tracking numbers after shipment; the sorting process takes time, and we aim to provide the tracking number within 7 days. Urgent orders will not be accepted. Thank you. Read Read Tree reserves the right to modify the terms of the return and refund policy at any time without prior notice, and retains the right to refuse exchanges. In case of any disputes, Read Read Tree reserves the final decision.